Which? finds a large part of Windows 10 users have experienced problems, calls for Microsoft to pay
نوشته شده توسط : jiajiasnow

It's fair to bring up Windows 10 hasn't had the smoothest of rides. Users were slow to bring it, and Microsoft's solution this -- forcing the OS into users against their will -- didn't immediately under at all well. As you'd expect.

Windows 10 would finally be a pretty good the gw990, and offers many welcome features, but it's not without its problems, as consumer champion Which? found.

Back in 2016, Which? criticized Microsoft due to hard sell technique of Windows 10 and also for its poor careers. In a new follow-up piece, the charity suggests a small has improved.

Which? surveyed around 1,100 Windows 10 users in March 2018 (so until the arrival of the April 2018 Update) determined that share of them had experienced difficulties with the OS.

These woes included software compatibility issues (21 percent), devices no longer working (16 percent), email not syncing (7 percent), reduction of non-Microsoft software (6 percent), and significant slowdowns (5 percent).

Of those who experienced computer slowdowns or failure, 46 percent tucked paying anyone to fix it, for an average worth of £67 ($90).

In response which?'s complaints, Microsoft has offered 'gesture of goodwill' payments in order to those members who have been most badly affected, but that doesn't go anywhere near far enough on the consumer group which says:

We want Microsoft give you compensation for those who have stayed and money seeking to their computer directly back to the state rrt had been prior to the software being installed.

The charity can be unhappy with Microsoft stopping supporting feature updates after 18 months, stating:

This ultimately suggests that 18 months after refusing or reversing an update since the device breaks your, you could find yourself stuck using a version of Windows 10 that are able to no longer receive security updates, making your far more at risk from online attacks. We're calling on Microsoft to attempt to do everything easy to ensure software updates caused by Windows 10 may not cause problems inside the consumer PC ecosystem sometime soon. As part of this, we want Microsoft to split out vital Windows 10 security updates to make certain consumers don't should download significant and potentially fault-inducing updates so as to stay secure.

Individuals . " to Which?'s requests, Microsoft issued a boilerplate statement:

Windows 10 is seeing the most effective customer satisfaction and lowest selection of customer support enquiries for any version of Windows. Windows 10 could possibly be the safest and quite a few secure sort of Windows and also strongly encourage our people to stay current with the latest Windows updates.





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